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Alcoholic beverages with less than 24% alcoholic content are not subject to hazardous materials regulations. We cannot be held responsible for damaged items due to the selection of ground delivery for your order! If you notify us that you would like your order to be put on hold until temperature conditions are more suitable for shipping, we will attempt to do so at no additional cost.Īlcoholic beverages with more than 70% alcohol content or 140 proof, including 95% grain alcohol are not available for purchase to be shipped. This is because of the potential heat exposure during warm weather conditions and extreme cold during the winter months. Ground delivery is not recommended for any order. We cannot guarantee the condition of any boxes in transit or possible label wear. If the item you received is missing a tag or a box, or the item label has a minor cut or tear, that is not grounds for a refund or exchange. Please double check the address and make sure to input a unit # if necessary. If you enter the wrong address during checkout and the item you ordered is shipped to this address, we are not responsible for your package and you will not be given a refund or store credit.

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If the package is returned to our warehouse damaged because of failed delivery attempts or refusal of delivery, you are responsible for the full cost of the order.

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If the product in question was initially shipped free of charge due to any promotions, we will deduct forty dollars ($35.00) from the refund for shipping and handling.

If a product is out of stock and the item is part of a multiple item order, you will be refunded for the out of stock item and the rest of your order will be shipped.įAILED DELIVERY ATTEMPTS: If you fail to receive your order after the allocated number of attempts of delivery under the shipping carrier's policies, and the product is sent back to our return address a (25%) restocking fee will be deducted from your refund. We address all claims on a case by case basis but we will try our best to reach a satisfactory solution. If your item is damaged please send us your order # with pictures of the bottle and the interior and exterior of the box and email us immediately at You must start a claim to receive store credit or to process an exchange. All Sales are final and we do not offer refunds.

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If you refuse your package and it is shipped back to us you will be charged a 25% restocking fee plus the shipping label fee. If the shipping label of your order has been printed or your package has been picked up by our shipping carrier, you cannot cancel your order. Please email for the most prompt response.

We cannot guarantee a cancellation unless it is confirmed with one our customer service representatives. Even if you would like to cancel immediately after placing the order.

CANCELLATION FEE-If your order has not yet shipped and you would like to cancel your order, there is a 10% fee for our credit card merchant & server fees. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, AND IF YOU ARE NOT OVER THE AGE OF 21, DO NOT USE THIS WEBSITE. YOUR USE OF THIS SITE IN ANY FASHION REPRESENTS YOUR ACCEPTANCE AND ACKNOWLEDGMENT OF THE PROVISIONS SET FORTH BELOW. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY PRIOR TO USING OUR WEBSITE. YOU MUST BE 21 YEARS AND UP TO VISIT THIS SITE.